Privacy Policy

The Gaslight District and its affiliated event producers (“we,” “our,” or “us”) are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you purchase tickets for our events online, in person, or through authorized partners.

1. Information We Collect

When you purchase a ticket or register for an event, we may collect the following information:

  • Personal Details: Full name, email address, phone number, billing address, and mailing address.

  • Payment Information: Credit/debit card details, billing information (processed securely by third-party payment processors).

  • Event Preferences: Optional data such as genre interests or accessibility requests.

  • Technical Data: IP address, browser type, and device information when purchasing online.

2. How We Use Your Information

We use your information to:

  • Process ticket purchases and deliver order confirmations.

  • Contact you about event changes, cancellations, or updates.

  • Improve customer service and event experience.

  • Send marketing emails or newsletters (you may opt out).

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information.
We may share limited data with:

  • Payment processors and ticketing platforms to fulfill your order.

  • Event partners or performers for attendee management (only where necessary).

  • Legal authorities, if required by law or for fraud prevention.

All third-party providers are required to keep your data secure and use it only for the purpose intended.

4. Marketing and Communications

You may receive communications regarding this event and additional promotional emails regarding events and experiences in The Gaslight District. You can unsubscribe at any time using the link provided in each email.

5. Data Storage and Security

Your information is stored securely, and we use industry-standard security protocols to protect your data from unauthorized access or disclosure.

6. Your Rights

You have the right to:

  • Request a copy of your personal data.

  • Ask us to correct, delete, or limit the use of your data.

  • Withdraw your consent to receive marketing communications.

To make a request, email us at: thecreativetrip@gaslightdistrict.ca

7. Cookies

Our ticketing platform may use cookies to remember your preferences and improve your browsing experience. You can manage cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised “Last Updated” date.

Questions?
For more information about our privacy practices, or if you have concerns, please contact:
thecreativetrip@gaslightdistrict.ca